The first in a series of articles on Quality by MSC R&D’s Quality Manager, Nick Lawrence, looks at the benefits of introducing Risk as part of ISO 9001:2015.
ISO 9001 sets out the principles for a quality management system, it can be used by any organization, SME or International operating in any sector. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. MSC have been ISO certified since December 2015, the standard is at the core of our belief that continual improvement, strong customer focus and a process driven approach enables us to offer our clients the highest level of service. Shortly after certification, ISO 9001:2015 was launched replacing the previous version (ISO 9001:2008).
The new standard now follows the High-Level Structure as other ISO Management System Standards as well as focusing on risk-based thinking. Risk management is now an important aspect of any Quality Management System. ISO 9001: 2015 recognizes the importance of “risk-based thinking” believing that it should extend to “external delivering of goods and services” not solely the core processes of an organisation. Adopting this new approach brings with it a wealth of benefits, some of which are:
- Minimization of risks – control of risks within assessment plans allow for organisations to anticipate sooner enabling a faster and more dynamic approach to adapting policy and contingency plans within the mapped business functions.
- Harvesting knowledge – collecting knowledge on stakeholder experiences allows the organisation to develop models in preparation of potential risks.
- Reduce negative surprises – managing potential risks promotes the organisations ability to identify risks faster enabling them to establish appropriate responses reducing the potential for financial loss.
- Improve resource deployment – understanding potential risks and building a knowledge centre allows organisations to assess resource requirements and enhance resource allocation.
- Making better decision – Mastering Risk Management enables organisations the ability to identify and predict risks quickly and efficiently allowing for the organisation to make informed business decisions based on real risks.
- Satisfaction – Understanding and managing risks brings peace of mind and confidence that the organisation has taken due care and diligently exercised risk management in accordance with the company’s requirements.
Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. Original article can be found at: Mark1Systems