At MSC R&D we see it as our mission to deliver the best R&D Tax Credit claim service to our clients – all leaders in their software related areas.
The ‘BEST’ service
Our definition of what constitutes the ‘BEST’ service is quite simply one that:
- Optimises the claim value
- Guarantees compliance
- Is time efficient, minimising the impact on our client
In a number of recent blogs we have stressed the importance of compliance – an area HMRC are slowly but surely putting more resource behind, themselves having recognised the increasing trend in the number and cost of fraudulent claims.
HMRC have significantly increased their staff during 2020, trebling the size of their R&D Tax credit teams. There are 3 R&D Tax Credit teams currently operating within HMRC which until recently had around 50 staff in total. It is estimated that each inspector could perhaps handle up to 30 enquiries per year, giving a total of 1,500 enquiries per year, which represents around 2% of the total.
With the addition of 100 new inspectors, the capacity will have risen to between 4,000 and 5,000 enquiries per year, which is approaching 7% of the total submissions.
In addition to an increasing number of enquiries HMRC now has the resource to spend more time reviewing submissions. For an average-sized claim, each inspector would previously have spent anywhere between 5 minutes to an hour reviewing each claim. They now have significantly more resource available to increase this review time. Any larger claims valued at over £100,000 will certainly come under much more rigorous scrutiny.
Our Clients agree
And it is not just MSC R&D who recognise the need to be compliant – our clients also do.
Now that we are able to get out and meet people face-to-face, Rufus Meakin has been taking the opportunity to get some of our clients to talk about their experiences using MSC R&D and how important they see our focus on compliance.
Rick Jones of DigitalXRaid
https://www.youtube.com/watch?v=9jwaIQac5_Q&t=8s
Andrew Bowen of FSB Technology
https://www.youtube.com/watch?v=HwITemmvr9Y&t=1s
Mike Sprot of IDHL
https://www.youtube.com/watch?v=xH89hbOlajY&t=3s
all make the point that they understand how essential it is to be compliant – AND how they can depend on MSC R&D to ensure their claims are.
People, Process, Quality
Underpinning our ability to deliver are:
- Our people – highly qualified and trained
- Our processes – fast-track, time efficient and thorough – we leave nothing to chance
- Our Quality philosophy – our QA processes are outstanding and reflected in our ISO and EFQM accreditations
But, at the end of the day these words mean nothing if our clients either don’t’ recognise the need and/or appreciate the benefits.
https://mscrnd.com/who-we-help/
