Updated 04/02/26

 

We are committed to protecting and respecting your privacy.

This Privacy Notice explains how MSC R&DTS collects, uses, stores and protects your personal data when you interact with us, including when you visit our website, engage with us for services, or communicate with us.

This notice should be read together with any other privacy information we provide on specific occasions when we collect or process personal data about you.

This Privacy Notice is issued on behalf of MSC R&DTS, a group of companies operating under common leadership. Where we refer to “MSC R&D”, “we”, “us” or “our”, we mean the relevant MSC R&D entity responsible for processing your personal data as controller.

MSC R&D Tax Services Limited
Reg No: 04418978

MSC R&D Limited
Reg No: 09307172

MSC R&D IP Limited
Reg No: 06735933

Registered address:
No 1 Velocity, 2 Tenter Street, Sheffield, England, S1 4BY

Where you provide us with personal data relating to your employees or consultants (for example, in connection with R&D tax credit or grant application services), we process that data on your behalf as a processor. Our contractual data processing terms apply in those circumstances and are available in our Data Processing document, available upon request.

Personal data we collect

Information you give us

You may provide personal data when you:

  • use our website;
  • subscribe to our services, events, newsletters or downloadable materials;
  • request contact or support;
  • engage with us for the provision of services.

This information may include your name, job title, employer details, salary information, email address and telephone number.

Unless otherwise agreed, we do not intentionally collect special category data.

Where you are a beneficial owner of a business engaging our services, we may be required to collect additional information for regulatory purposes, including know-your-client (KYC) and anti-money laundering (AML) checks.

Information we collect automatically

When you visit our website, we may automatically collect:

  • IP address;
  • browser type and version;
  • operating system and platform;
  • time zone settings;
  • information about your visit, including pages viewed, page response times and navigation paths.

Information from third parties

We may receive personal data about you from:

  • third-party service providers (such as IT, analytics, and website hosting providers);
  • publicly available sources where relevant to our services.

If you are an existing client or contact, we may cross-reference information you provide with information already held in our CRM systems.

Cookies

Our website uses cookies to distinguish you from other users and to improve your browsing experience.

For detailed information about the cookies we use and how you can manage them, please see our Cookie Policy.

How we use your personal data

We use your personal data for the following purposes:

  • to respond to enquiries and provide requested information;
  • to provide services you have engaged us to deliver;
  • to meet legal and regulatory obligations (including AML and KYC);
  • to manage our relationship with you;
  • to send marketing communications where permitted by law;
  • to analyse and improve our website and services;
  • to ensure the security of our systems and website.

Legal bases for processing

We process personal data only where we have a lawful basis under UK GDPR, including:

  • performance of a contract or steps taken prior to entering into a contract;
  • compliance with legal obligations;
  • legitimate interests, such as developing our business, maintaining client relationships, and sending B2B marketing communications where permitted; and
  • consent, where required (which you may withdraw at any time).

We do not sell or rent your personal data to third parties for their own marketing purposes.

Marketing communications

Where we send marketing communications, we do so in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR).

We treat business contacts as corporate subscribers where applicable and rely on legitimate interests for B2B marketing. You can opt out at any time by:

  • using the unsubscribe link in our communications; or
  • contacting us at [email protected]

Sharing your personal data

We may share personal data with:

  • other companies within our group;
  • our associates, consultants and professional advisers;
  • IT, analytics and website service providers;
  • HM Revenue & Customs, regulators and public authorities where required by law.

All third parties are required to process personal data securely and only in accordance with our instructions.

International data transfers

We do not routinely transfer personal data outside the UK.

Where a transfer outside the UK is required, we ensure appropriate safeguards are in place in accordance with UK GDPR, including the use of approved transfer mechanisms.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting or reporting requirements.

Retention periods vary depending on the nature of the data. Further information is available on request by contacting us at [email protected].

Your rights

You have rights under UK GDPR, including:

  • the right to access your personal data;
  • the right to rectification;
  • the right to erasure (in certain circumstances);
  • the right to restrict processing;
  • the right to data portability;
  • the right to object to processing, including direct marketing;
  • rights relating to automated decision-making (where applicable).

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/

You can exercise your rights by contacting us at [email protected].

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy notices before submitting personal data.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and we recommend checking it periodically.

Contact us

If you have any questions about this Privacy Notice or how we handle your personal data, please contact:
[email protected]